*US Shipping is free and package is sent via USPS First Class Mail. (Unfortunately, international customers will be contacted and charged shipping cost.)
*Once your order is shipped, you will be provided with a USPS tracking number via email.
*Delivery is 1-2 weeks. If there is a delay, you will be notified via email.
*Due to the unique complexity of each piece of jewelry which is/are tailored and custom-handmade based on your unique order, Returns Are Not Accepted. But we will work with you on any slight modification or adjustment on your ordered item to ensure customer satisfaction. Unfortunately, incoming shipping cost (to Apple Grace Designs) is the customer's responsibility.
*A complimentary (one-time) repair or adjustment is included with each piece of jewelry ordered.